Embrace the transformative power of DIYK9's training with our bold 30-Day Money Back Guarantee.  Our industry leading guarantee reflects our unwavering confidence in our training methods. If you don't experience a significant improvement in your dog's behavior within 30 days, we'll refund your investment in full, no questions asked.  You have nothing to lose.  Try us and see the results for yourself.  If you’re not 100% satisfied with our training, simply request a refund.  We are committed to helping you train your dog to be the best it can be.  If we can’t help you achieve that then we don’t deserve your money. Join us and experience the mastery of dog training that exceeds expectations, where the risk is ours, but the rewards are entirely yours. 30-Day money back guarantee applies to all courses and The Complete Set. Please be advised, our monthly, annual, and premium memberships are excluded from this guarantee as our memberships provide you direct access to Garret and his team and their time cannot be returned.  However, memberships can be canceled at any time.

To request a refund, please email [email protected] from the email address used to purchase the course.  Please include the following information in your email to us: 

• The email used to purchase the product
• Your full name (first name and last name) 
• The item or course you are requesting a refund for 
• Please share the reason for the refund so we can continue to improve our product offerings.

If you purchased the wrong course or would like to exchange one course for another, please email our team at [email protected] with the same information, and we will be happy to offer you an exchange.

**Please read important details on the terms of our refund policy and conditions below.**

Any and all digital products purchased from DIYK9.com including video(s), course(s), and course bundle(s), are eligible for a full refund (excluding monthly membership or annual membership) if a request for a refund is made within 30 days of purchase.

**For Monthly, Annual, and Premium Membership-based products, we have a cancel-anytime policy.  However, we do not offer a refund for monthly or annual recurring memberships or subsequent renewals.  If you choose to cancel your monthly or annual membership, you will no longer be billed going forward. Users will have access to their membership product until the end of the billing cycle (for monthly memberships, it will be until the end of the 30-day billing cycle, and for annual memberships, until the end of the annual billing cycle). 

Shipping & Delivery Terms and Conditions

We currently do not offer any item(s) that require physical shipping.  All digital products will become immediately available to the customer after purchase and by logging into the course and selecting their individual library to access the course(s) they have purchased.